What types of clothing do you sell?

We offer a wide range of collections for men, women and teenagers. All of our products have a description under them on the product page.

Do you offer size guides for your clothing?

Yes, each product page includes a detailed size guide to help you select the right fit. Please refer to our sizing chart before making your purchase.

How do I place an order?

You can place an order by browsing through our collection, selecting your preferred item(s), adding them to your cart, and proceeding to checkout. You'll receive an email confirmation once your order is placed.

Can I modify or cancel my order after it's been placed?

Once an order is placed, it begins processing immediately. If you need to make changes, please contact our customer support within 24 hours. We’ll do our best to accommodate your request.

Are the colors of the clothing items the same as shown in the pictures?

We strive to display our products as accurately as possible, but colors may vary slightly due to different monitor or screen settings.

Do you offer custom sizes or tailoring services?

Currently, we do not offer custom sizing or tailoring. However, we provide a detailed size chart to help you find the perfect fit.

Do you restock sold-out items?

Yes, we often restock popular items. You can sign up for a notification on the product page to receive an alert when an item is back in stock.

How do I wash my clothing properly?

Each item comes with specific care instructions. You can also find these details on the product page. Please follow the recommended washing and care instructions to maintain the quality of your clothing.

What are your shipping options?

We make use of USPS for all our shipments worldwide and we have two shipping options depending on your location, including standard and express shipping. Shipping times and costs vary based on your location.

How long will it take to receive my order?

ALL orders take 1-4 BUSINESS DAYS to be fulfilled, and then either another 7-12 BUSINESS DAYS (Standard shipping) or 3-5 BUSINESS DAYS (Express shipping) to arrive, depending on which shipping option you choose at checkout.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping times and rates will vary depending on the destination. Check our shipping page for more details.

How can I track my order?

Once your order has shipped, you’ll receive an email with a tracking number. You can use this number to track your order via the USPS website or through our website as well.

What happens if I’m not home when my package arrives?

Most carriers will leave a delivery notice with instructions for re-delivery or pick-up from a local facility. You can track your package with the tracking number provided to avoid missed deliveries.

Do you offer free shipping?

Currently, we offer free shipping within the United States, while shipping fees for international orders vary based on the destination.

Can I change my shipping address after placing an order?

If your order hasn’t shipped yet, you can contact our customer service to update the shipping address. Unfortunately, once an order is shipped, we can’t change the destination.

What do I do if my package is lost or stolen?

If your package is lost or stolen, please contact USPS immediately. They’ll assist you in filing a claim with them.

What is your return/refunds policy?

For RETURNS, we offer up to 14 days after delivery for customers to return a product but it has to be in its original state and CANNOT be more than just “tried on”.

For REFUNDS, we only offer store credit and not refunds back to the original payment method.

Can I exchange an item for a different size?

We also offer size exchanges, but this also only applies if the product has NOT been worn past "trying on”.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted for your protection.

Can I apply multiple discount codes to my order?

Only one discount code can be applied per order. Please choose the code that gives you the best value.

Why was my payment declined?

If your payment was declined, please double-check your billing information and make sure there are sufficient funds in your account. If the problem persists, contact your bank or payment provider for assistance.

When will I be charged for my order?

You will be charged once your order is placed and confirmed. If you encounter any issues with your payment, please contact us for assistance.

How do I apply a discount code to my order?

At checkout, you’ll see an option to enter your discount code. Simply type or paste the code into the field and click “Apply” to see the updated total.

Why isn’t my discount code working?

Please double-check the terms and conditions of the discount code. Some codes may be limited to certain products, or they may have expired. If you’re still having trouble, contact customer service.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to save your shipping information, view past orders, and track current orders.

How do I reset my password?

If you’ve forgotten your password, go to the login page and click on “Forgot Password.” Follow the prompts.

How can I contact customer support?

You can contact our customer support team through email or live-chat. Visit our Contact Us page for more details and business hours.

What are your customer service hours?

Our customer service team is available Monday through Friday, from 8AM to 3PM (EST). For urgent inquiries outside of these hours, please email us, and we’ll get back to you as soon as possible.

Where is your company based?

We are based in the United States, and our products are shipped from our warehouse in the United States. For international customers, shipping times may vary depending on your location.

I’m having trouble logging into my account. What should I do?

If you’re unable to log in, try resetting your password. If the issue persists, please contact our customer support team for further assistance.

How do I update my account information?

Log into your account, go to “Account Settings,” and update your information. Make sure to save any changes before exiting the page.

Why am I not receiving your emails?

Please check your spam or junk folder. To ensure you receive our emails, add our email address to your contact list. If the problem continues, contact customer service for assistance.

How do I subscribe or unsubscribe from your newsletter?

You can subscribe to our newsletter by entering your email at the bottom of our website. To unsubscribe, simply click the “Unsubscribe” link at the bottom of any email we send.